Questions
Frequently Asked Questions
Straight answers about how our mobile RV repair works. Don't see your question? Get in touch.
Getting service
Do you come to me, or do I bring my RV to you?
We come to you. J&L is 100% mobile. We bring the tools to your driveway, campsite, RV park or storage lot, so you don't have to tow your rig anywhere.
What areas do you cover?
We're based in Arlington, WA and serve Snohomish, Skagit and Whatcom counties, including Arlington, Marysville, Smokey Point, Stanwood, Everett, Lake Stevens, Snohomish, Granite Falls, Mount Vernon, Burlington, Sedro-Woolley, Anacortes, Bellingham, Ferndale. If you're nearby and not sure, give us a call.
How do I book a service call?
Call or text (425) 551-8008, or send a request through our contact form. Tell us what's going on with your rig and where it's parked, and we'll get back to you.
How soon can you come out?
It depends on the week and where your rig is parked. Call or text (425) 551-8008 and we'll give you a straight answer on when we can get out to you.
Do you offer emergency service outside your normal hours?
Yes. Our regular hours are Monday – Saturday, 8:00am – 6:00pm. Emergency service is available outside regular hours. If something fails on the road or at a campsite, call (425) 551-8008 and we'll do what we can.
What we work on
What kinds of RVs and trailers do you work on?
Motorhomes, fifth wheels, travel trailers and campers. If you're not sure whether your rig is something we handle, call or text and describe it. We'll tell you straight.
What repairs do you handle?
Roof reseals and repair, awnings, leveling jacks, instant hot water and water heaters, appliance installs, electrical, slide-outs, plumbing and waste systems, plus routine maintenance and inspections. Warren and Lindsay bring more than 10 years of hands-on experience with trailers and RVs.
Can you work on my rig at a campground or storage lot?
Yes. As a fully mobile service, we work wherever your RV is parked, including campgrounds, RV parks, storage lots and driveways.
Do you work on rigs that are in storage for the winter?
Yes. We can come to where your rig is stored. We also handle winterizing to help protect your water lines from Washington freezes.
Before the visit
What should I have ready before you arrive?
Let us know the year, make and model of your RV, where it's parked, and what's going on. Photos help too. Make sure we can get to the rig and the area we'll be working on.
Leaving a review
How do I leave a review?
We'd be grateful! You can leave a review on Google right here. Reviews help other RV owners in the area find us.

Still have a question? Give us a call.
Emergency service available outside regular hours. Call us.
(425) 551-8008